The sign of weakness?

So yeah...we all make mistakes. Nobody is perfect as everyone would say. So why is apologizing so damn hard to do? Most of us like to be the recipient of a heartfelt apology, but giving is different than receiving, isn’t it?

I’m sure you’ve figured out, there are many reasons why saying “I’m sorry” is such a challenging thing to do. First of all, who likes to admit they’re wrong? or admit they’re wrong when they aren’t? It’s Not fun! IT'S ANNOYING!!

or maybe we're just too arrogant...

Sometimes it’s the fear of rejection that makes an apology so hard to say. The fact of getting a cold treatment, not being forgiven or losing a friend can be understandably be unsettling. Especially when it comes from someone you care about and want to maintain a relationship with, any relationship here i mean. Sometimes people feel that giving an apology is a sign of weakness, at times they even get annoyed with the word it self.

Catering Management Assignment

INTRODUCTION

Kinabalu lodge and Café or simply known as KLC is a restaurant and a lodge business establishment. It starts opening on 1^st January 2008 which has been in operation for 3 years now. 

The food served in the restaurant has the influence of Javanese and Chinese Cuisine, and some other cuisine. The price is affordable, and the quality of the food and service are maintained. The special dish? Of course the so call ‘Mee Sup Ayam Kampung Cap Nabalu’ 

I can say that this restaurant is quite traditional, the service, method of accounting and other stuffs to preserve the traditional way of doing business perhaps? The restaurant opens from 6am – 6pm every Sunday to Friday.

CHAPTER 1: NATURE OF THE BUSINESS

1.1 NATURE OF SERVICE

The nature of business of Kinabalu Lodge and Cafe is food service. Kinabalu Lodge and Cafe provides On-premise and Off-premise catering as well to its customers.

1.2 DETAILS ON KINABALU LODGE AND CAFE

Business Hour:

6.00am to 6.00pm (Sunday to Friday)

KLC will take a day off (Saturday) every week.

CHAPTER 2: LOCATION

Location Address:

Kinabalu Lodge and Café, Pekan Nabalu,

Tamparuli Ranau street, 89150 Kota Belud,

Sabah, Malaysia.

Contact Numbers:

+60146792986 (the manager)

CHAPTER 3: PRODUCTS

2.1 MENU

Pattaya fried rice

Chicken fried rice

Chicken rice

Kampong fried rice

Mie/Bihun Soup

Economy rice

Fried noodle

Porridge

Mie Basah

Chicken Wing

Doughnut

CHAPTER 4: SWOT ANALYSIS OF KLC

Strength

The people there and the server are friendly and warm people; they can be your best friend in one minute. The servers are bunch of hard working people. 

Weakness

First, they don’t use the any register cashier to do the counting. Second is, DOGS are everywhere in the area which have become an eyesore. Third, they don’t have enough worker/server which make service slow.

Opportunity

It is placed on a very strategic place where it is placed near a public toilet which usually a bit far and handcrafts stores which tourist like to go. Why toilet? Sounds a bit funny don’t you think? Pekan Nabalu is a long way from the main city and the people have to pass this town to get to other town, and this place has a lot of tourism activities as well.

Threat

There are a few competitors especially Kunai Restaurant which is near KLC (too closed). Other threat is the lack of water supply in the premise.

CHAPTER 5: PRICING

4.1 GENERAL PRICING

The pricing of KLC is based on what the customers want. It‘s not a fixed price menu, but an a la carte style. The price starts from RM5 – RM10.

4.2 PACKAGE PRICING

Their package pricing is usually applied in the premise for occasion such as Birthdays, event at the main hall of Pekan Nabalu and other small parties. They usually use Buffet service during the off-premise catering. They will sell whatever that can be found in the on-premise menu. The price of one event is depends on how many pax that they need to cook for. They will count food & price for per head.

CHAPTER 6: MARKETING PLAN

Kinabalu Lodge and Cafe advertise their business through the word-of-mouth by their royal customers. They don't really do much marketing but people still coming in to their restaurant. 

By:

Elvira Dosmin

DCA 05/09

Asian Tourism International College

What do you think of EGO

It's a bad thing! uh oohh!

Actually it's not really a bad thing but it can get worse cuz it can affect our mind and overall life if not being proper control.

Most people would say,

"GOSH!!! he/she is so egoistic who only knows to brag!...budu punya orang"

that indictment is just too simple, and don't you think the way the person who got mad at the bragger is the same in some way as well?

"Everybody likes a compliment." -Abraham Lincoln-

No one is born EGOISTIC, nobody.

But then, the moment the mother or parents started to pamper and love the child, the little thing- i mean the baby feeling good with all those pampering and love...

THUS EGO IS BORN

Everyone love being nurture and wanna feels good and secure, and that is what makes most people's goal in life the so-called 'The Pursue of Happiness'.

"If you want to test a man's character, give him power." -Abraham Lincoln-

As we grow in life, we're being matured by the ongoing stimulus that we receive everyday and we all still want to feel good in any way by achieving success, get more money, power, leadership, physical beauty and superiority, glamor...etc and without us realize, it raise our EGO.

"Humans will never feel satisfy, they will always want more just for the sake of their pleasure."

From that on, it then becomes part of our life.

and you think it's not difficult to control it? You think you're not part of those egoistic society? Then answer these questions;

Do you love being criticized?

and will you ever accept critic?

or perhaps you're the one who criticize other?

...

Like i said, everyone is EGO, but EGO is not always portray as a bad image in person's life. It can help boosting one's moral and confident. It can also acted as a defense mechanism to ensure survival.

But once a person get too much praise, too much success, there's lie a feeling of insecurity. They will started to think,

"Can i achieve that? can i achieve this? what if i fail? what if i can't"

An arrogant people will hide all these feeling by not bothering it, being uncaring and selfish.

If i can't have it! No one can!

Egoistic people hate being put beneath other people, but instead they like putting other beneath them. They do realize it, and don't give a shit about it anyway.

Arrogant people are loner

Love yourself makes you a loner, imagine that all ur friends are self-loving bunch.

These are the common traits of an EGOISTIC people;

-inflexibility
-rigidity
-uncompromising
-not bothered
-uncaring
-ignoring attitude
-selfish

As we go on in life, these become important characteristics of our personality dynamics. Slowly life becomes hell when ever there is a U turn. Most turn mental wrecks because they would not lower their ego levels and thus become loners.

Egoistic have great difficulty in maintaining and developing relationships (because of those traits above),

team working, extending and receiving cooperation. They always feel they are right. Their ego does not allow them to accept mistakes or tender apologies.

Being arrogant is not always gonna make you cool, but do we realize that?

"yea~ so what?"

Loving yourself is good but thinking that you are the best is...errgghh...

there is a very thin line between 'pride and ego.' The former helps and motivates the latter leads to downfall and ultimate destruction.

...........................................................................

that's why i tried so hard to learn to be humble.

There are some ways to control our EGO which will be up on the next post. ^^